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NEWS UPDATES

ANNOUNCEMENT: TEMPORARY OFFICE CLOSURE ON 4 - 5 NOVEMBER 2024 (MONDAY - TUESDAY).

OFFICE CLOSURE FOR MALAYSIA DAY & MAULIDUR RASUL 2024.

ANNOUNCEMENT - TEMPORARY OFFICE CLOSURE ON 10 JULY 2024.

INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JULY 2024 UNTIL 31 DECEMBER 2024.

RENEWABLE ENERGY CERTIFICATE [“REC”] THROUGH MALAYSIA GREEN ATTRIBUTE TRADING SYSTEM [“MGATS”].

ANNOUNCEMENT - TEMPORARY UNAVAILABILITY OF MUSB CUSTOMER CARE HOTLINE 03-22735888.

OFFICE CLOSURE FOR HARI RAYA AIDILFITRI 2024.

NOTICE PLAN MAINTENANCE WORK ON TNB INCOMING 33kV AT SSU KL SENTRAL 22 FEB 2024.

NOTICE PLAN MAINTENANCE WORK ON TNB INCOMING 33kV AT SSU KL SENTRAL 23 FEB 2024.

NOTICE OF PLANNED MAINTENANCE WORK ON TNB’S INCOMING 33KV POWER CABLE TO KL SENTRAL ON 16 FEB 2024.

INFO : IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JANUARY 2024 - 30 JUNE 2024.

OFFICE CLOSURE FOR NEW YEAR 2024.

OFFICE CLOSURE FOR CHRISTMAS 2023.

ANNOUNCEMENT: CASHLESS COLLECTION STARTING 1ST NOVEMBER 2023.

POWER INTERRUPTION INCIDENT AT KL SENTRAL 25 OCTOBER 2023.

TEMPORARY UNAVAILABLE OF MUSB CUSTOMER CARE HOTLINE 03-22735888.

Anti-Bribery Policy.

INFO : IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JULY 2023 - 31 DEC 2023.

UPDATES: POWER DISRUPTION INCIDENT AT KL SENTRAL .

STATUS UPDATE (3) – ELECTRICITY SUPPLY AT KL SENTRAL AREA.

STATUS UPDATE (2) – ELECTRICITY SUPPLY AT KL SENTRAL AREA.

STATUS UPDATE (1) – ELECTRICITY SUPPLY AT KL SENTRAL AREA.

NOTICE OF UPDATE ON ELECTRICITY SUPPLY TO KL SENTRAL AREA.

POWER INTERRUPTION INCIDENT AT KL SENTRAL 17 MAY 2023 .

HARI RAYA AIDILFITRI 2023.

CUSTOMER CARE OPERATION HOURS DURING RAMADHAN 2023.

CHINESE NEW YEAR 2023.

INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JANUARY 2023 UNTIL 30 JUNE 2023.

OFFICE CLOSURE ON 18 NOV 2022 (FRIDAY) FOR GE-15.

TEMPORARY UNAVAILABLE OF MUSB CUSTOMER CARE HOTLINE 03-22735888.

CUSTOMER SERVICE COUNTER CLOSE FOR SANITIZATION 20 JULY 2022 (WEDNESDAY).

CUSTOMER CHARTER - Revision May 2022.

INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JULY 2022 UNTIL 31 DECEMBER 2022.

REMOVAL OF CIMBCLICKS REGISTERED BILLER.

CUSTOMER CARE COUNTER RAMADHAN OPERATION HOURS 2022.

POWER INTERRUPTION 31 MARCH 2022.

CLOSED FOR SANITIZATION ON 11 MARCH 2022 (FRIDAY).

ANNOUNCEMENT - 21 FEBRUARY 2022.

INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 FEBRUARY 2022 UNTIL 30 JUNE 2022.

ELECTRICITY TARIFF ACROSS ALL CUSTOMERS EFFECTIVE 1 FEBRUARY 2022.

PUBLIC HOLIDAY ON 3 DECEMBER 2021 (FRIDAY).

CUSTOMER FEEDBACK FORM ON COMPLAINT & INQUIRY 2021.

DISCOUNT FOR ELECTRICITY BILLS UNDER THE NATIONAL PEOPLE’S WELL-BEING AND ECONOMIC RECOVERY PACKAGE (PEMULIH).

TEMPORARY CLOSURE MUSB CUSTOMER CARE OFFICE DURING MCO (29 JUNE 2021 UNTIL FURTHER NOTICE).

INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JULY 2021 - 31 DECEMBER 2021.

TEMPORARY CLOSURE MUSB CUSTOMER CARE OFFICE DURING MCO (1 JUNE 2021 - 28 JUNE 2021).

TEMPORARY CLOSURE MUSB CUSTOMER CARE OFFICE DURING MCO (1 JUNE 2021 - 14 JUNE 2021).

TEMPORARY OFFICE CLOSURE DURING MCO.

HARI RAYA AIDILFITRI 2021.

UPDATES: POWER INTERRUPTION INCIDENT AT KL SENTRAL 26 APRIL 2021.

POWER INTERRUPTION INCIDENT AT KL SENTRAL 26 APRIL 2021.

Customer Care Operation Hours During The Month of Ramadhan 2021.

TEMPORARY OFFICE CLOSURE ON 05 MARCH 2021.

UPDATES: TEMPORARY CLOSED FOR WALK-IN CUSTOMERS FROM 27 JANUARY 2021 ONWARDS.

UPDATES: TEMPORARY CLOSED FOR WALK-IN CUSTOMERS FROM 27 JANUARY 2021 ONWARDS.

TEMPORARY CLOSED FOR WALK-IN CUSTOMERS FROM 27 JANUARY 2021 ONWARDS.

ANNOUNCEMENT: TEMPORARY HALT ON ACTIVITIES ON SITE.

INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JANUARY 2021 – 30 JUNE 2021.

MERRY CHRISTMAS & HAPPY NEW YEAR 2021 ! .

UPDATE: CUSTOMER CARE OFFICE RESUME BUSINESS AS USUAL ON 2 NOVEMBER 2020.

ANNOUNCEMENT: CUSTOMER SERVICE OFFICE TEMPORARILY CLOSED FROM 26 OCT 2020 - 1 NOV 2020.

CUSTOMER SATISFACTION SURVEY 2020.

ANNOUNCEMENT: TEMPORARY UNAVAILABILITY OF MUSB CUSTOMER CARE HOTLINE 03-22735888 AFTER 5.30 PM.

HARI MALAYSIA 2020.

INFO: Have You Updated Your Email Address?.

AWAL MUHARRAM 2020.

UPDATE: IMPLEMENTATION OF E-BILLING SYSTEM (ELECTRICITY BILLS).

INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JULY 2020 – 31 DECEMBER 2020.

Yang Di-pertuan Agong Birthday 2020.

UPDATE: CUSTOMER CARE COUNTER OPEN TO WALK-IN CUSTOMERS.

Customer Care Operation Hours during Ramadhan 2020.

COVID-19: MOVEMENT CONTROL ORDER 18 MAR - 12 MAY 2020.

POWER INTERRUPTION INCIDENT AT KL SENTRAL 25 APRIL 2020.

UPDATE: COVID-19 MOVEMENT CONTROL ORDER EXTEND UNTIL 28 APRIL 2020.

FAQs - DISCOUNT COVID-19 STIMULUS PACKAGE for ELECTRICITY BILL.

Electricity Bill: March 2020 bill courier by Pos Malaysia.

FAQ - COVID-19 MOVEMENT CONTROL ORDER 18-31 MARCH 2020.

COVID-19: MOVEMENT CONTROL ORDER 18 MAR - 31 MAR 2020.

ANNOUNCEMENT: UPDATING CUSTOMERS' ACCOUNT VIA FIRST IN FIRST OUT METHOD.

Payment Breakdown Updates .

HAPPY CHINESE NEW YEAR 2020.

INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JANUARY 2020 – 30 JUNE 2020.

MERRY CHRISTMAS & HAPPY NEW YEAR 2020 ! .

RENOVATION COMPLETED AT MUSB MAIN ENTRANCE.

DEEPAVALI 2019.

POWER INTERRUPTION INCIDENT AT KL SENTRAL 30 SEPTEMBER 2019.

HARI MALAYSIA 2019.

Yang Di-pertuan Agong Birthday 2019.

AWAL MUHARRAM 2019.

RENOVATION IN PROGRESS AT MUSB MAIN ENTRANCE.

HARI RAYA AIDILADHA 2019.

Power Interruption Incident at KL Sentral 29 July 2019.

Installation Ceremony Yang Dipertuan Agong XVI - 30 July 2019 (Public Holiday).

Power Interruption Incident at KL Sentral 24 June 2019.

ANNOUNCEMENT: UNAVAILABILITY OF MUSB CUSTOMER CARE HOTLINE 03-22735888.

POWER INTERRUPTION INCIDENT AT KL SENTRAL 7 JUNE 2019.

HARI RAYA AIDILFITRI 2019.

NUZUL AL-QURAN 2019.

Wesak Day 2019.

Customer Care Operation Hours during Ramadhan 2019.

HAPPY LABOUR DAY 2019.

POWER INTERRUPTION INCIDENT AT KUALA LUMPUR SENTRAL.

HAPPY CHINESE NEW YEAR 2019.

Federal Territory Day - 01 February 2019.

POWER INTERRUPTION INCIDENT AT KL SENTRAL.

INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR JAN-JUNE 2019.

THAIPUSAM 2019.

MERRY CHRISTMAS & HAPPY NEW YEAR 2019.

DISCONNECTION EXERCISE (DECEMBER 2018).

MAULIDUR RASUL 2018.

DEEPAVALI 2018.

Sales Services Tax (SST) - FAQ.

Thank you for Responding to Our Customer Satisfaction Survey 2018.

MALAYSIA DAY 2018.

AWAL MUHARRAM 2018.

Yang Di-pertuan Agong Birthday 2018.

NATIONAL DAY 2018.

HARI RAYA AIDILADHA 2018.

INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR JULY- DECEMBER 2018.

HARI RAYA AIDILFITRI 2018.

GOODS AND SERVICES TAX RATE TO ZERO EFFECTIVE 1ST JUNE 2018.

Wesak Day 2018 .

Customer Care Operation Hours during Ramadhan 2018.

HAPPY LABOUR DAY 2018.

CUSTOMER SATISFACTION SURVEY 2018.

Announcement on Polling Day - 9 May 2018.

HAPPY CHINESE NEW YEAR 2018.

Federal Territory Day - 01 February 2018.

Thaipusam 2018.

HAPPY NEW YEAR 2018!.

MERRY CHRISTMAS & HAPPY NEW YEAR 2018.

MAULIDUR RASUL 2017.

Deepavali 2017.

AWAL MUHARRAM 2017.

Public Holiday 4th September 2017.

Merdeka & Raya Haji Announcement.

HARI RAYA AIDILFITRI 2017.

NUZUL AL-QURAN .

Customer Care Operation Hours during Ramadhan.

Guidelines on the Connection of Solar Photovoltaic Installation for Self-Consumption.

HAPPY WESAK DAY.

HAPPY LABOUR DAY.

New Application Process Survey.

April Announcement.

Announcement: Updating Customers Account via FIFO (First In First Out) Method.

HAPPY CHINESE NEW YEAR 2017.

HAPPY NEW YEAR 2017!.

MERRY CHRISTMAS & HAPPY NEW YEAR.

DECEMBER 2016 ANNOUNCEMENT.

CUSTOMERS WEEK 2016.

CUSTOMERS WEEK 2016.

Breast Cancer Awareness Month - October.

DEEPAVALI 2016.

Thank you for responding to our Customer Satisfaction Survey 2016.

September Announcement.

National Day 2016.

Form C: Change of Customer Information.

HOW ENERGY-EFFICIENT LIGHT BULBS COMPARE WITH TRADITIONAL INCANDESCENTS.

HARI RAYA AIDILFITRI 2016.

ENERGY TRIVIA!.

WHAT TO DO IN AN ELECTRICAL EMERGENCY?.

NUZUL AL-QURAN .

Customer Satisfaction Survey 2016.

Customer Care Operation Hours during Ramadhan.

Pay your Malakoff Utilities bills using JomPAY.

PAYMENT VIA CHEQUE: Clearing 2-3 Working Days.

September Announcement.

Hari Raya Aidilfitri.

Customer Care Operation Hours during Ramadhan.

GOODS AND SERVICES TAX (GST) IMPLEMENTATION.

Pay your Monthly Bill, Enquire about our Services, Pick & Win!!.

Safety Tips At Home.

Safety Tips In The Workplace.

HEAT STROKE: Symptoms and Prevention.

Tips to Save on Air-Conditioning Costs.

Electricity Tariff Review And Imbalance Cost Pass Through (ICPT).

October National Breast Cancer Awareness Month.

How YOU CAN HELP Save the Environment by Saving Energy.

Hari Raya Qurban.

Energy Saving Tips for Malaysian Household.

Safety Tips during Festive Season.

Healthy Ramadhan Meal Plan.

Hari Raya Aidilfitri.

Personal Data Protection Act 2010 (PDPA).

July Announcement - Nuzul Al-Quran.

Customer Care Operation Hours during Ramadhan.

CUSTOMERS WEEK 2014.

June Announcement.

10 Ways to GREEN your FRIDGE.

May Announcement.

Our Corporate Social Responsibilty (CSR).

How to save Energy in the Workplace?.

Estimating Energy Consumption at Home.

Save on Electricity to Reduce Monthly Expenses .

Tariff Rate as at 1st January 2014.

JANUARY/FEBRUARY ANNOUNCEMENT.

Office Closure - Company Event.

NOVEMBER ANNOUNCEMENT.

September Announcement.

CUSTOMERS' WEEK 2013.

August Announcement.

Malakoff Utilities staff reach out to homeless.

Customer Care Operation Hours.

Malakoff Coral Rehabilitation 2013.

May Announcement II.

Why is there 1% Additional Charge for Renewable Energy Fund on your electricity bills?.

May Announcement.

February Announcement.

Express Cheque Payment Counter.

December Announcement.

November Announcement.

October Announcement.

Change of Company Name..

Change of Address.

September Announcement.

Friendly Payment Reminder during Festive Season.

Ramadhan Operation Hours.

Tips for Frequent Travellers.

Malakoff Coral Rehabilitation 2012: 22 – 24 June 2012 at Tioman Island.

June Announcement.

May Announcement.

Special Announcement.

January Announcement.

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