News & Gallery
NEWS UPDATES
Announcement
4-11-2024
ANNOUNCEMENT: TEMPORARY OFFICE CLOSURE ON 4 - 5 NOVEMBER 2024 (MONDAY - TUESDAY).
12-9-2024
OFFICE CLOSURE FOR MALAYSIA DAY & MAULIDUR RASUL 2024.
10-7-2024
ANNOUNCEMENT - TEMPORARY OFFICE CLOSURE ON 10 JULY 2024.
2-7-2024
INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JULY 2024 UNTIL 31 DECEMBER 2024.
4-6-2024
RENEWABLE ENERGY CERTIFICATE [“REC”] THROUGH MALAYSIA GREEN ATTRIBUTE TRADING SYSTEM [“MGATS”].
6-5-2024
ANNOUNCEMENT - TEMPORARY UNAVAILABILITY OF MUSB CUSTOMER CARE HOTLINE 03-22735888.
8-4-2024
OFFICE CLOSURE FOR HARI RAYA AIDILFITRI 2024.
21-2-2024
NOTICE PLAN MAINTENANCE WORK ON TNB INCOMING 33kV AT SSU KL SENTRAL 22 FEB 2024.
19-2-2024
NOTICE PLAN MAINTENANCE WORK ON TNB INCOMING 33kV AT SSU KL SENTRAL 23 FEB 2024.
8-2-2024
NOTICE OF PLANNED MAINTENANCE WORK ON TNB’S INCOMING 33KV POWER CABLE TO KL SENTRAL ON 16 FEB 2024.
8-1-2024
INFO : IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JANUARY 2024 - 30 JUNE 2024.
29-12-2023
OFFICE CLOSURE FOR NEW YEAR 2024.
22-12-2023
OFFICE CLOSURE FOR CHRISTMAS 2023.
27-10-2023
ANNOUNCEMENT: CASHLESS COLLECTION STARTING 1ST NOVEMBER 2023.
26-10-2023
POWER INTERRUPTION INCIDENT AT KL SENTRAL 25 OCTOBER 2023.
21-9-2023
TEMPORARY UNAVAILABLE OF MUSB CUSTOMER CARE HOTLINE 03-22735888.
9-8-2023
Anti-Bribery Policy.
10-7-2023
INFO : IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JULY 2023 - 31 DEC 2023.
26-5-2023
UPDATES: POWER DISRUPTION INCIDENT AT KL SENTRAL .
19-5-2023
STATUS UPDATE (3) – ELECTRICITY SUPPLY AT KL SENTRAL AREA.
18-5-2023
STATUS UPDATE (2) – ELECTRICITY SUPPLY AT KL SENTRAL AREA.
18-5-2023
STATUS UPDATE (1) – ELECTRICITY SUPPLY AT KL SENTRAL AREA.
18-5-2023
NOTICE OF UPDATE ON ELECTRICITY SUPPLY TO KL SENTRAL AREA.
17-5-2023
POWER INTERRUPTION INCIDENT AT KL SENTRAL 17 MAY 2023 .
19-4-2023
HARI RAYA AIDILFITRI 2023.
22-3-2023
CUSTOMER CARE OPERATION HOURS DURING RAMADHAN 2023.
20-1-2023
CHINESE NEW YEAR 2023.
29-12-2022
INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JANUARY 2023 UNTIL 30 JUNE 2023.
17-11-2022
OFFICE CLOSURE ON 18 NOV 2022 (FRIDAY) FOR GE-15.
25-8-2022
TEMPORARY UNAVAILABLE OF MUSB CUSTOMER CARE HOTLINE 03-22735888.
20-7-2022
CUSTOMER SERVICE COUNTER CLOSE FOR SANITIZATION 20 JULY 2022 (WEDNESDAY).
8-7-2022
CUSTOMER CHARTER - Revision May 2022.
8-7-2022
INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JULY 2022 UNTIL 31 DECEMBER 2022.
23-6-2022
REMOVAL OF CIMBCLICKS REGISTERED BILLER.
4-4-2022
CUSTOMER CARE COUNTER RAMADHAN OPERATION HOURS 2022.
1-4-2022
POWER INTERRUPTION 31 MARCH 2022.
11-3-2022
CLOSED FOR SANITIZATION ON 11 MARCH 2022 (FRIDAY).
21-2-2022
ANNOUNCEMENT - 21 FEBRUARY 2022.
31-1-2022
INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 FEBRUARY 2022 UNTIL 30 JUNE 2022.
4-2-2022
ELECTRICITY TARIFF ACROSS ALL CUSTOMERS EFFECTIVE 1 FEBRUARY 2022.
2-12-2021
PUBLIC HOLIDAY ON 3 DECEMBER 2021 (FRIDAY).
29-10-2021
CUSTOMER FEEDBACK FORM ON COMPLAINT & INQUIRY 2021.
8-7-2021
DISCOUNT FOR ELECTRICITY BILLS UNDER THE NATIONAL PEOPLE’S WELL-BEING AND ECONOMIC RECOVERY PACKAGE (PEMULIH).
29-6-2021
TEMPORARY CLOSURE MUSB CUSTOMER CARE OFFICE DURING MCO (29 JUNE 2021 UNTIL FURTHER NOTICE).
29-6-2021
INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JULY 2021 - 31 DECEMBER 2021.
14-6-2021
TEMPORARY CLOSURE MUSB CUSTOMER CARE OFFICE DURING MCO (1 JUNE 2021 - 28 JUNE 2021).
1-6-2021
TEMPORARY CLOSURE MUSB CUSTOMER CARE OFFICE DURING MCO (1 JUNE 2021 - 14 JUNE 2021).
21-5-2021
TEMPORARY OFFICE CLOSURE DURING MCO.
12-5-2021
HARI RAYA AIDILFITRI 2021.
27-4-2021
UPDATES: POWER INTERRUPTION INCIDENT AT KL SENTRAL 26 APRIL 2021.
26-4-2021
POWER INTERRUPTION INCIDENT AT KL SENTRAL 26 APRIL 2021.
9-4-2021
Customer Care Operation Hours During The Month of Ramadhan 2021.
5-3-2021
TEMPORARY OFFICE CLOSURE ON 05 MARCH 2021.
19-2-2021
UPDATES: TEMPORARY CLOSED FOR WALK-IN CUSTOMERS FROM 27 JANUARY 2021 ONWARDS.
16-2-2021
UPDATES: TEMPORARY CLOSED FOR WALK-IN CUSTOMERS FROM 27 JANUARY 2021 ONWARDS.
27-1-2021
TEMPORARY CLOSED FOR WALK-IN CUSTOMERS FROM 27 JANUARY 2021 ONWARDS.
22-1-2021
ANNOUNCEMENT: TEMPORARY HALT ON ACTIVITIES ON SITE.
29-12-2020
INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JANUARY 2021 – 30 JUNE 2021.
22-12-2020
MERRY CHRISTMAS & HAPPY NEW YEAR 2021 ! .
30-10-2020
UPDATE: CUSTOMER CARE OFFICE RESUME BUSINESS AS USUAL ON 2 NOVEMBER 2020.
26-10-2020
ANNOUNCEMENT: CUSTOMER SERVICE OFFICE TEMPORARILY CLOSED FROM 26 OCT 2020 - 1 NOV 2020.
5-10-2020
CUSTOMER SATISFACTION SURVEY 2020.
5-10-2020
ANNOUNCEMENT: TEMPORARY UNAVAILABILITY OF MUSB CUSTOMER CARE HOTLINE 03-22735888 AFTER 5.30 PM.
15-9-2020
HARI MALAYSIA 2020.
2-9-2020
INFO: Have You Updated Your Email Address?.
19-8-2020
AWAL MUHARRAM 2020.
27-7-2020
UPDATE: IMPLEMENTATION OF E-BILLING SYSTEM (ELECTRICITY BILLS).
1-7-2020
INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JULY 2020 – 31 DECEMBER 2020.
4-6-2020
Yang Di-pertuan Agong Birthday 2020.
21-5-2020
UPDATE: CUSTOMER CARE COUNTER OPEN TO WALK-IN CUSTOMERS.
8-5-2020
Customer Care Operation Hours during Ramadhan 2020.
27-4-2020
COVID-19: MOVEMENT CONTROL ORDER 18 MAR - 12 MAY 2020.
25-4-2020
POWER INTERRUPTION INCIDENT AT KL SENTRAL 25 APRIL 2020.
13-4-2020
UPDATE: COVID-19 MOVEMENT CONTROL ORDER EXTEND UNTIL 28 APRIL 2020.
6-4-2020
FAQs - DISCOUNT COVID-19 STIMULUS PACKAGE for ELECTRICITY BILL.
25-3-2020
Electricity Bill: March 2020 bill courier by Pos Malaysia.
23-3-2020
FAQ - COVID-19 MOVEMENT CONTROL ORDER 18-31 MARCH 2020.
19-3-2020
COVID-19: MOVEMENT CONTROL ORDER 18 MAR - 31 MAR 2020.
26-2-2020
ANNOUNCEMENT: UPDATING CUSTOMERS' ACCOUNT VIA FIRST IN FIRST OUT METHOD.
22-1-2020
Payment Breakdown Updates .
22-1-2020
HAPPY CHINESE NEW YEAR 2020.
6-1-2020
INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR 1 JANUARY 2020 – 30 JUNE 2020.
31-12-2019
NEW YEAR 2020.
18-12-2019
MERRY CHRISTMAS & HAPPY NEW YEAR 2020 ! .
15-11-2019
RENOVATION COMPLETED AT MUSB MAIN ENTRANCE.
1-10-2019
DEEPAVALI 2019.
30-9-2019
POWER INTERRUPTION INCIDENT AT KL SENTRAL 30 SEPTEMBER 2019.
12-9-2019
HARI MALAYSIA 2019.
6-9-2019
Yang Di-pertuan Agong Birthday 2019.
30-8-2019
AWAL MUHARRAM 2019.
26-8-2019
RENOVATION IN PROGRESS AT MUSB MAIN ENTRANCE.
5-8-2019
HARI RAYA AIDILADHA 2019.
29-7-2019
Power Interruption Incident at KL Sentral 29 July 2019.
15-7-2019
Installation Ceremony Yang Dipertuan Agong XVI - 30 July 2019 (Public Holiday).
24-6-2019
Power Interruption Incident at KL Sentral 24 June 2019.
13-6-2019
ANNOUNCEMENT: UNAVAILABILITY OF MUSB CUSTOMER CARE HOTLINE 03-22735888.
11-6-2019
POWER INTERRUPTION INCIDENT AT KL SENTRAL 7 JUNE 2019.
3-6-2019
HARI RAYA AIDILFITRI 2019.
8-5-2019
NUZUL AL-QURAN 2019.
7-5-2019
Wesak Day 2019.
3-5-2019
Customer Care Operation Hours during Ramadhan 2019.
26-4-2019
HAPPY LABOUR DAY 2019.
8-4-2019
POWER INTERRUPTION INCIDENT AT KUALA LUMPUR SENTRAL.
28-1-2019
HAPPY CHINESE NEW YEAR 2019.
28-1-2019
Federal Territory Day - 01 February 2019.
16-1-2019
POWER INTERRUPTION INCIDENT AT KL SENTRAL.
10-1-2019
INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR JAN-JUNE 2019.
1-1-2019
NEW YEAR 2019.
9-1-2019
THAIPUSAM 2019.
12-12-2018
MERRY CHRISTMAS & HAPPY NEW YEAR 2019.
4-12-2018
DISCONNECTION EXERCISE (DECEMBER 2018).
20-11-2018
MAULIDUR RASUL 2018.
31-10-2018
DEEPAVALI 2018.
19-9-2018
Sales Services Tax (SST) - FAQ.
13-9-2018
Thank you for Responding to Our Customer Satisfaction Survey 2018.
16-9-2018
MALAYSIA DAY 2018.
11-9-2018
AWAL MUHARRAM 2018.
6-9-2018
Yang Di-pertuan Agong Birthday 2018.
24-8-2018
NATIONAL DAY 2018.
20-8-2018
HARI RAYA AIDILADHA 2018.
17-7-2017
INFO: IMBALANCE COST PASS-THROUGH (ICPT) FOR JULY- DECEMBER 2018.
12-6-2018
HARI RAYA AIDILFITRI 2018.
31-5-2018
GOODS AND SERVICES TAX RATE TO ZERO EFFECTIVE 1ST JUNE 2018.
23-5-2018
Wesak Day 2018 .
15-5-2018
Customer Care Operation Hours during Ramadhan 2018.
30-4-2018
HAPPY LABOUR DAY 2018.
20-4-2018
CUSTOMER SATISFACTION SURVEY 2018.
3-5-2018
Announcement on Polling Day - 9 May 2018.
8-2-2018
HAPPY CHINESE NEW YEAR 2018.
24-1-2018
Federal Territory Day - 01 February 2018.
22-1-2018
Thaipusam 2018.
29-12-2017
HAPPY NEW YEAR 2018!.
22-12-2017
MERRY CHRISTMAS & HAPPY NEW YEAR 2018.
27-11-2017
MAULIDUR RASUL 2017.
16-10-2017
Deepavali 2017.
19-9-2017
AWAL MUHARRAM 2017.
31-8-2017
Public Holiday 4th September 2017.
28-8-2017
Merdeka & Raya Haji Announcement.
16-6-2017
HARI RAYA AIDILFITRI 2017.
5-6-2017
NUZUL AL-QURAN .
24-5-2017
Customer Care Operation Hours during Ramadhan.
23-5-2017
Guidelines on the Connection of Solar Photovoltaic Installation for Self-Consumption.
5-5-2017
HAPPY WESAK DAY.
26-4-2017
HAPPY LABOUR DAY.
13-4-2017
New Application Process Survey.
4-4-2017
April Announcement.
16-3-2017
Announcement: Updating Customers Account via FIFO (First In First Out) Method.
3-2-2017
Thaipusam.
26-1-2017
HAPPY CHINESE NEW YEAR 2017.
29-12-2016
HAPPY NEW YEAR 2017!.
19-12-2016
MERRY CHRISTMAS & HAPPY NEW YEAR.
7-12-2016
DECEMBER 2016 ANNOUNCEMENT.
1-12-2016
CUSTOMERS WEEK 2016.
26-10-2016
DEEPAVALI 2016.
6-10-2016
Thank you for responding to our Customer Satisfaction Survey 2016.
20-9-2016
AWAL MUHARRAM.
5-9-2016
September Announcement.
23-8-2016
National Day 2016.
18-8-2016
Form C: Change of Customer Information.
28-6-2016
HARI RAYA AIDILFITRI 2016.
16-6-2016
NUZUL AL-QURAN .
14-6-2016
Customer Satisfaction Survey 2016.
13-6-2016
Customer Care Operation Hours during Ramadhan.
6-6-2016
Pay your Malakoff Utilities bills using JomPAY.
4-10-2015
PAYMENT VIA CHEQUE: Clearing 2-3 Working Days.
15-9-2015
September Announcement.
7-7-2015
Hari Raya Aidilfitri.
22-6-2015
Customer Care Operation Hours during Ramadhan.
12-6-2015
GOODS AND SERVICES TAX (GST) IMPLEMENTATION.
3-6-2015
Pay your Monthly Bill, Enquire about our Services, Pick & Win!!.
17-3-2015
Electricity Tariff Review And Imbalance Cost Pass Through (ICPT).
19-10-2014
Deepavali.
30-9-2014
Hari Raya Qurban.
8-9-2014
Malaysia Day.
22-8-2014
National Day.
15-7-2014
Hari Raya Aidilfitri.
6-7-2014
Personal Data Protection Act 2010 (PDPA).
5-7-2014
July Announcement - Nuzul Al-Quran.
25-6-2014
Customer Care Operation Hours during Ramadhan.
15-6-2014
CUSTOMERS WEEK 2014.
2-6-2014
June Announcement.
28-4-2014
May Announcement.
23-1-2014
Tariff Rate as at 1st January 2014.
30-12-2013
JANUARY/FEBRUARY ANNOUNCEMENT.
18-11-2013
Office Closure - Company Event.
28-10-2013
NOVEMBER ANNOUNCEMENT.
10-9-2013
September Announcement.
5-8-2013
August Announcement.
27-6-2013
Customer Care Operation Hours.
17-5-2013
May Announcement II.
16-5-2013
Why is there 1% Additional Charge for Renewable Energy Fund on your electricity bills?.
29-4-2013
May Announcement.
31-1-2013
February Announcement.
27-12-2012
Express Cheque Payment Counter.
14-12-2012
December Announcement.
1-11-12
November Announcement.
19-9-2012
October Announcement.
18-9-2012
Change of Company Name..
18-9-2012
Change of Address.
11-9-2012
September Announcement.
9-8-2012
Friendly Payment Reminder during Festive Season.
19-7-2012
Ramadhan Operation Hours.
28-5-2012
Tips for Frequent Travellers.
17-5-2012
June Announcement.
30-4-2012
May Announcement.
8-2-2012
Special Announcement.
4-1-2012
News
January Announcement.